Warranty

1-Year Limited Warranty: Smart Ass Fuel Mule 

WARRANTY TERMS: 

The warranty period begins on the day the unit is purchased and confirmed with the original purchase receipt.  If proof of purchase date is not available, the date of manufacture is used.  Smart Ass Products, LLC hereby warrants that any new Smart Ass Fuel Mule purchased from Smart Ass Products, LLC or any Authorized Dealer within the United States, will be free from defects in material and workmanship for predetermined times and subject to the limitations stated in this warranty document.    

 

WARRANTY EXCLUSIONS:  

Warranty shall not apply if the product has been subject to abuse, misuse, neglect, negligence, accidental damage, and or has not been operated in accordance with manufacturer’s operating instructions.  Additionally, any attempts to alter, modify, or adjust any aspect of the unit outside the warrantor’s duly appointed representative also voids the warranty.  Warranty shall not apply to wear and tear items. Smart Ass Products, LLC is not liable for incidental, consequential or special damages.   

 

WARRANTY RESOLUTION:   

All warranty claims should be sent directly to info@smartassproducts.net with the subject line listed as "WARRANTY CLAIM". If a warranty claim has been approved by Smart Ass Products, LLC, the item(s) may be returned to the factory to be repaired or replaced free of charge.  Smart Ass Products, LLC will cover the shipping cost of the replacement item(s) to the customer however, the customer is responsible for shipment of product(s) to the factory.  If a customer chooses to drop off the warrantied item(s), there is no charge for repairs or services rendered.  Drop off is at the Smart Ass Products, LLC Headquarters in Gainesville, GA.  Please refer to your RMA contact to schedule your drop off.    
 

Warrantied Parts:  

  • Frame 
  • Fuel Tank  
  • Fuel Pump 
  • Fuel Nozzle 
  • Fuel Line  
  • Fuel Fittings 
  • Batteries 
  • Drive Motor
  • Axles 
  • Spindles  
  • Motor Controller  
  • Throttle  
  • Key Switch 
  • E-Stop 
  • Electronic Components 
  • Charger 
  • Relays 
  • Connectors 
  • Circuit breakers 
  • Plugs  
  • Harness 

Warranty Excluded Parts: 

  • Tires 
  • Tubes  
  • Brake Pads 
  • Brake Fluid 
  • Chain 
  • Sprockets 
  • Bearings 
 
This warranty is subject to change. Please reach out to our support team at Info@smartassproducts.net with any warranty-related questions.