Warranty
1-Year Limited Warranty: Smart Ass Fuel Mule
WARRANTY TERMS:
The warranty period begins on the day the unit is purchased and confirmed with the original purchase receipt. If proof of purchase date is not available, the date of manufacture is used. Smart Ass Products, LLC hereby warrants that any new Smart Ass Fuel Mule purchased from Smart Ass Products, LLC or any Authorized Dealer within the United States, will be free from defects in material and workmanship for predetermined times and subject to the limitations stated in this warranty document.
WARRANTY EXCLUSIONS:
Warranty shall not apply if the product has been subject to abuse, misuse, neglect, negligence, accidental damage, and or has not been operated in accordance with manufacturer’s operating instructions. Additionally, any attempts to alter, modify, or adjust any aspect of the unit outside the warrantor’s duly appointed representative also voids the warranty. Warranty shall not apply to wear and tear items. Smart Ass Products, LLC is not liable for incidental, consequential or special damages.
WARRANTY RESOLUTION:
All warranty claims should be sent directly to info@smartassproducts.net with the subject line listed as "WARRANTY CLAIM". If a warranty claim has been approved by Smart Ass Products, LLC, the item(s) may be returned to the factory to be repaired or replaced free of charge. Smart Ass Products, LLC will cover the shipping cost of the replacement item(s) to the customer however, the customer is responsible for shipment of product(s) to the factory. If a customer chooses to drop off the warrantied item(s), there is no charge for repairs or services rendered. Drop off is at the Smart Ass Products, LLC Headquarters in Gainesville, GA. Please refer to your RMA contact to schedule your drop off.Warrantied Parts:
- Frame
- Fuel Tank
- Fuel Pump
- Fuel Nozzle
- Fuel Line
- Fuel Fittings
- Batteries
- Drive Motor
- Axles
- Spindles
- Motor Controller
- Throttle
- Key Switch
- E-Stop
- Electronic Components
- Charger
- Relays
- Connectors
- Circuit breakers
- Plugs
- Harness
Warranty Excluded Parts:
- Tires
- Tubes
- Brake Pads
- Brake Fluid
- Chain
- Sprockets
- Bearings
This warranty is subject to change. Please reach out to our support team at Info@smartassproducts.net with any warranty-related questions.
Let customers speak for us
Hello,
We purchased this to use in our aircraft hangar when needing to ‘top off’ our Piper Tri Pacer or PT22 Ryan. When we bought ours the aviation model was not available so we added a few modifications. We talked with Jerry and his team took our suggestions and an ‘aviation model’ was born!
It is excellent because it is small enough to maneuver inside a hangar without a tow vehicle. It is well built and extremely user friendly. We love it!
Do yourself a favor—-BUY one!
Build quality is impeccable, definitely made in USA! Plenty of torque and very maneuverable with a full load, had no issues getting it into and out of the truck with the ramps. Bye Bye Jerry's!
Found these guys while trolling the web trying to find a better solution for getting fuel to our clients toys in a more efficient manner. We ordered 3 units to start. Talking with the crew at smart a** was great! Order arrived in a few days. Starting showing off the new units and getting the buzz rolling around the lakes in East Texas. Can’t wait to get the units in action at our clients homes! Due West Property Management LLC.
I cannot stress how satisfied I am with our Fuel Mule! It is so much better than fueling up on the water. Thank You Smart Ass Products for this fantastic product!
I have had several 28 gallon gas caddies with hand crank delivery. With no gas docks on our lake, these were my only way to fill a 50 gallon boat and 2 wave runners. While better than hauling down gas cans individually, these gas caddies were a lot of work! When I saw the smart ass Fuel mule with its battery operated drive and fuel delivery system as well as a 50 gallon tank, I knew that that was a must have for our water toys.
I had many conversations with Dylon from Smart Ass products and he was fantastic! If I didn’t get him live, he called me back within minutes and also was responsive to my text messages, even on weekends! The product was delivered with expert care, the instructions were very clear and the Fuel Mule was ready to go immediately with no assembly required.
The Fuel Mule cuts down on the labor of wheeling the old gas caddy down to the lake and hand cranking the fuel out of the old gas caddies and makes filling our water toys a breeze. Having the motorized drive, makes it so effortless to get the Fuel Mule in and out of your pick up or trailer to fill/transport and getting from the garage down to the lake. You may look at the price and be concerned by it, but I can tell you that the convenience of having a motorized drive and fuel filling mechanism is well worth the cost compared to how I was filling everything before. My old hand crank gas caddies are a thing of the past.
Thank you Smart Ass for coming up with a truly ingenious product and thank you Dylon for all of your assistance in getting me my Fuel Mule!!
The Fuel Mule is a very well made gas cart that takes fuel down to my dock with ease. I have a unique situation where my gangway is 110’ and on a pretty good incline and I have had no problems getting up or down. Brakes work well going down and the motor pulls up the hill no problem. Well done!
Great product that solves a major weekend headache. No gas on the lake and hauling cans multiple times per weekend is no longer a problem. Less trips to the gas station and more time on the lake.
Shipping was fast and crating was perfect.
I lug gas cans for boat fuel year round, I thought the fuel mule would help a little with not having tons of trips from the truck to the dock. But it’s way more! Filling it up is so much better, it’s like filling a car instead of a bunch of tops, some leak, fixing seals etc. and just the headache. Then filling the boat without a siphon hose or holding cans, just stand there and pump! Life changing for my lifestyle as an athlete and coach! Love it!!!
Finally a product that holds its quality to the American made standard. We use ours in a commercial setting and the staff loves the new product vs our old manual fuel caddy. Very well designed, very intuitive, very well made. Excited to put a second one in our fleet to eliminate the rest of the original caddys.
Since acquiring the Fuel mule, not only do I enjoy going to the gas station it makes it easier! Before the mule I had 22 gas cans to fill and carry down to the dock. All you need is one fuel mule! Load it in the truck go to the gas station in 30 mins or less you’re fueled up and ready to shred! WORK SMARTER NIT HARDER!
Great product with great support. What my video and you will want one!
I have truly enjoyed this product and has saved me a lot of time in fueling my lawn products.